Coordinating Center Team

The coordinating team provides support for I-MPACT members by sharing best practices with our participants.  We will offer training and tools to assist in improving patient outcomes.  In addition, we will convene regular meetings to provide an opportunity for collaboration among all participants and guide quality improvement efforts.

Grace Jenq, MD

Program Director

Grace Y. Jenq, M.D. recently joined the University of Michigan Geriatrics faculty as Clinical Associate Professor. Prior to joining U-M, she was a faculty member in the Yale School of Medicine Section of Geriatrics and Clinical Epidemiology.  She graduated from Yale University in 1993 and completed her medical degree at Johns Hopkins University School of Medicine.  She continued at University of Alabama at Birmingham for her Internal Medicine Residency Program and then served as a Chief Medical Resident for the program.  Dr. Jenq completed a fellowship in Geriatric Medicine and Clinical Epidemiology in 2004. 

From 2005-2016, Dr. Jenq served as the Medical Director of Inpatient Medicine at Yale-New Haven Hospital.  In 2012, she was promoted to Associate Chair of Medicine for Safety and Quality.  In this role, she developed an infrastructure for the hospital and School of Medicine to simultaneously improve operational strategies, develop educational initiatives, enhance the patient experience, and study ongoing work in safety and quality. From 2012-2014, she led a Centers for Medicare and Medicaid Services (CMS) community-based award to reduce readmissions among frail elderly patients in the community. The patient-tailored care transitions interventions successfully reduced readmissions to the hospital. 

She is thrilled to join the IMPACT team and help hospitals and physician organizations across Michigan work on collaborative strategies to help elderly patients transition home and develop community networks to keep persons as independent as possible in the community.

David Bozaan, MD

Associate Program Director

Dave is a practicing hospitalist and part of the faculty at the University of Michigan Medical School.  He graduated with a degree in medicine from Wayne State University prior to completing his residency in internal medicine at Michigan State University.  After residency, Dave remained in western Michigan for 5 years working as a hospitalist and serving as medical director while participating in several leadership and quality improvement committees.  He is a fellow in the Society of Hospital Medicine and very interested in quality improvement.  His passion is focusing on closing the gap between medical knowledge and the way medical care is delivered.

Lakshmi Halasyamani, MD

Quality Consultant

Lakshmi has practiced hospital medicine and internal medicine for over 15 years and has held a range of health system and medical group leadership roles.  She graduated from Harvard Medical School and completed her residency and chief residency in internal medicine (primary care) at Brigham and Wormen's Hospital.  She later went on to complete her training as a Six Sigma black belt. 

Lakshmi has worked extensively in quality and patient safety and has presented her work locally and nationally. She was the first program director for I-MPACT and helped to build the collaboration with the Masters in Design in Integrative Design program at the Stamps School of Art and Design at the University of Michigan.  Lakshmi is very passionate about including patients and families in the care improvement process and in exploring new ways to ensure that health care delivery reflects patient/family/caregiver priorities. 

Pam James, MS

Program Manager

Before joining I-MPACT as the Program Manager in December 2015, Pam was a Director in the Central Protocol and Data Monitoring Office at St. Jude Children’s Research Hospital in Memphis, TN. There she oversaw the multiple functions of the office that worked to support clinical research activities for several disease specific programs. Other roles Pam has held include working at the University of Michigan Comprehensive Cancer center, first as a study coordinator, and then as an Administrative Manager of a large team supporting oncology studies. Pam also has experience as a research assistant in health outcomes research and various positions in the pharmaceutical industry. Pam is a SoCRA certified clinical research professional with over 15 years of experience in clinical and health outcomes research.  She holds both a B.S in Psychology and an M.S. in Clinical Psychology from Eastern Michigan University. 

Anna Conlon, PhD

Biostatistician

Anna is a biostatistician in the Division of General Medicine, Department of Internal Medicine at the University of Michigan. Prior to joining the I-MPACT Coordinating Center, Anna received her PhD and worked as a post doctoral research fellow at U-M where her research focused on the validation of intermediate variables as surrogate markers and the use of intermediate variables as auxiliary variables for the final outcomes of interest in clinical trials. Anna worked as a research analyst at Arbor Research, where she worked on methodological research for instrumental variable analyses and provided analytic support for a multi-institutional longitudinal study of childhood liver diseases.

Karly Hendee, MSN, RN

QI Nurse Coordinator

Prior to joining I-MPACT, Karly has been a nurse since 2007. Her nursing background includes experience in general medicine, pulmonary, cardiovascular surgery/telemetry at Michigan Medicine. Has been a Clinical Instructor for University of Michigan School of Nursing Undergrad program. She received a BSN at Eastern Michigan University and her Masters in Nursing Business and Health System (with concentration in quality and patient safety) from University of Michigan.

Beth Jones, MS

Quality Improvement Specialist

Beth has a MS in Quality Management and is an Advisory board member for the MSQM program at Eastern Michigan University. At I-MPACT she works on contract management, Patient Reported Outcomes, website management, event management and other special projects. Beth has worked for the University of Michigan since 2011. Before joining I-MPACT, Beth worked for the Survey Research Center at the Institute for Social Research at the University. Prior to the University of Michigan she worked with several non-profit organizations in roles including foundation director, association manager, development officer and event planner.

 

Nkiru Okammor, MS, RN

QI Nurse Coordinator

Prior to joining I-MPACT, Nkiru has been a nurse since 2003. Her nursing background includes experience in general medicine, pulmonary, telemetry and worked as a nurse educator. Her nursing experience has involved working in a nursing home, home care and in-patient setting. She received two associate degrees in Nursing and Science from Medgar Evers College, NY; Bachelor in Nursing from SUNY Downstate, NY and her Masters in Nursing Business and Health System (with concentration in quality and patient safety) from University of Michigan. 

Wendy Umbriac

Data Analyst

Wendy has worked in Information Technology for academia, industry, and non-profits for over 15 years.  Before joining I-MPACT, she most recently produced web-based statistical reports to assist with admissions and recruitment for the Electrical and Computer Engineering Division of the College of Engineering at the University of Michigan.

Wendy has a BS in Computer Science from the University of Michigan, where she is currently enrolled as a Health Informatics Master's student.