I-MPACT is a Blue Cross and Blue Shield of Michigan funded Collaborative Quality Improvement Initiative (CQI) developed to bring Michigan hospitals, provider organizations (POs), and patients together to assess gaps in patient care coordination and to identify ways to bridge those gaps for improved patient care transitions and outcomes.

Each cluster (hospital & PO partnership) participating in I-MPACT reviews the current status of local care transitions to identify where improvements are needed. Targeted interventions are implemented to create a better process while meeting patient needs. 

The University of Michigan is proud to be the coordinating center for this important project directed at improving care. The collaborative is led by a coordinating center team with guidance from several committees.


I-MPACT is structured to be a forum for real-world problem solving that joins multiple disciplines focused on patient care transitions to advance the work of the collaborative. In addition to working with providers and staff of participating organizations, I-MPACT also engages with organizations who provide support to patients across the care continuum such as other CQI programs, home health care agencies, area agencies on aging, community paramedic programs, and skilled nursing facilities.  

Data Driven

With over 20,000 cases in the data registry, I-MPACT has built a rich resource to inform efforts to improve care transitions. 

Patient Focused 

I-MPACT is designed to be patient centered and inclusive. We have patients and caregivers participating as advisors with their hospitals and POs, as well as a patient e-Advisory group that consults with the coordinating center team. Patient advisors provide input into many tools and initiatives developed by the coordinating center.