With the help of patient advisors and participating sites, I-MPACT has developed two conversation guides to help improve scheduling rates of 7-day follow-up appointments with patients after discharge from a hospital or skilled nursing facility.
Patient Conversation Guides

Patient Conversation Guide - English
Patient Conversation Guide - Spanish
To be shared with patients while having discussions about the importance of following up with their doctor after leaving a hospital or nursing home.
- Downloadable PDF format that can be printed for patients to take home.
- Provides space to put contact information for someone the patient can call if they have questions post-discharge.
- Space for organizations to add their own logo if desired.
Provider Conversation Guide

To be shared with staff who will be having transitions of care conversations with patients.
- Includes tips from patients about things to keep in mind when talking with them about follow-up appointments.
- Key areas to cover during the conversation.
- Downloadable PDF format.