Conversation Guides

Conversation Guides

With the help of patient advisors and participating sites, I-MPACT has developed two conversation guides to help improve scheduling rates of 7-day follow-up appointments with patients after discharge from a hospital or skilled nursing facility.

Patient Conversation Guide

To be shared with patients while having discussions about the importance of following up with their doctor after leaving a hospital or nursing home.

  • Downloadable PDF format that can be printed for patients to take home.
  • Provides space to put contact information for someone the patient can call if they have questions post discharge.
  • Space for organizations to add their own logo, if desired.

Improving 7-day Follow-up Appointments 
  

Provider Conversation Guide 

  • To be shared with staff who will be having transitions of care conversations with patients.
  • Includes tips from patients about things to keep in mind when talking with them about follow-up appointments.
  • Key areas to cover during the conversation.
  • Downloadable PDF format.

 Provider Conversation Guide